![]() ![]() Contacting CrashPlan - by phone or otherwise Please keep sharing your experiences so we can continue to improve this free resource. It's not always clear what is the best way to talk to CrashPlan representatives, so we started compiling this information built from suggestions from the customer community. Rather than trying to call CrashPlan first, consider describing your issue first from that we may be able to recommend an optimal way to contact them via phone. Common problems addressed by the customer care unit that answers calls to +1 84 include and other customer service issues. This phone number is CrashPlan's Best Phone Number because 54 customers like you used this contact information over the last 18 months and gave us feedback. ![]() This is CrashPlan's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a CrashPlan agent. Let them know what unit or department you are responsible for this will start the process of connecting you with CIT staff who can help.CrashPlan's Best Toll-Free/800 Customer Phone Number IT Directors or ITSG representatives can contact the IT Service Desk.Cornell unit IT staff who would like to bring CrashPlan to end users should ask their local IT Director or ITSG representative about getting Certified Desktop.End users interested in CrashPlan for their Cornell computer should reach out to a local technical support representative about the availability of the service for their unit.(Server backup uses the EZ-Backup service.)ĬrashPlan is part of the Certified Desktop suite of security tools and can generally be found on university-managed computers.ĭon't Have CrashPlan but Would like to Get It? This helps protect users from ransomware attacks and fraud, and streamlines the process of transitioning files to a new computer. ĬrashPlan provides secure, real-time backup, archiving, and versioning of files for Cornell computers. Visit CrashPlan to Update Branding on Backup Alert Messages for more details.įor the time being, however, the installed application name and logo is still Code42. CrashPlan will continue rebranding away from the former product name, Code42, on January 19, 2023, when user backup status reports and administrator backup alert notification messages begin using CrashPlan logos and company information. ![]()
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